Faq

How can I place an order?

Simply browse our collection, select your desired items, and proceed to checkout to complete your purchase.

What are the shipping options?

We offer standard and express shipping. Delivery times vary based on your location and the shipping method selected.

Do you ship internationally?

Yes, we ship globally. Please check the shipping details at checkout for more information.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment methods available in your region.

Are taxes included in the price?

Prices on our site are listed before tax. Tax rates will be calculated during checkout based on your shipping address.

Is there a minimum order amount?

No, there is no minimum order amount.

What is your return policy?

We accept returns within 30 days of delivery for a full refund, provided the items are in their original condition.

How do I initiate a return?

Please contact our customer service team with your order number and the items you wish to return, and we will guide you through the process.

Can I exchange an item?

Yes, exchanges are available for items of equal or lesser value. Please contact us for assistance with your exchange.

How should I care for my headbands/crowns/hair combs?

To maintain the integrity of your items, store them in a dry place and clean with a soft, damp cloth as needed.

Are your products durable for daily use?

Yes, our products are designed for durability and can withstand daily wear with proper care.

How can I contact customer service?

Our customer service team is available via email at [email protected] or through our online contact form.

What are your business hours?

Our customer service operates from 9 AM to 5 PM, Monday through Friday (GMT).

Can I track my order?

Yes, once your order is dispatched, you will receive a tracking number via email to monitor your shipment's progress.

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